Privacy Policy
Last updated: April 2026
1. Publisher
immoment.be is operated by [legal entity], a Belgian company registered with the Crossroads Bank for Enterprises under number [BE0XXX.XXX.XXX], with its registered office at [address]. Contact: privacy@immoment.be.
2. Data we collect
We only collect what is strictly necessary for our service:
- Buyers: first name, email, phone, search criteria (type, budget, locations, must-haves, style, timing), language.
- Agencies: company name, contact person, email, phone, VAT number, listing data.
3. Purposes
- Matching buyers and agencies
- Match notifications by SMS and email
- Account and subscription management
- Security, fraud prevention, legal compliance
4. Legal basis
Performance of the contract, our legitimate interest (matching, security) and, where applicable, your explicit consent (marketing).
5. Processors
- Supabase (database & auth) — EU
- Twilio (SMS) — EU/US (SCC)
- Resend (transactional email) — EU/US (SCC)
- OpenAI (listing extraction for agencies) — US (SCC)
- Vercel (hosting) — EU/US
We never sell your data.
6. Retention
Your data is kept as long as your account is active and up to three years after closure for accounting and legal obligations.
7. Your rights
You have the right to access, rectify, erase, restrict, object and receive your data. Email privacy@immoment.be.
8. Cookies
See our cookie policy.
9. Complaint
You may file a complaint with the Belgian Data Protection Authority: www.dataprotectionauthority.be.